We are committed to protecting your privacy. This policy explains how Bunsell collects, uses, shares, and safeguards your personal information.
Bunsell ("we", "our", "us") is an AI-powered creation platform that provides tools for building websites, applications, documents, dashboards, and other digital products. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy applies to all personal information collected through our website at bunsell.com, our web application, mobile applications, APIs, and any related services (collectively, the "Services").
If you have any questions or concerns about this policy or our data practices, please contact our team at info@bunsell.com before continuing to use our Services.
We collect different categories of information to provide and improve our Services. Here is a detailed breakdown of what we collect:
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Full name, email address, password (hashed) | Account creation and authentication |
| Profile Information | Profile photo, bio, preferences, language settings | Personalizing your experience |
| Payment Information | Billing address, payment method details (processed by our payment provider — we do not store card numbers) | Processing subscriptions and payments |
| Communications | Support tickets, feedback forms, emails you send us | Customer support and service improvement |
| AI Prompts & Inputs | Text, instructions, and content you input into our AI tools | Generating AI outputs and improving models |
| Category | Examples | Purpose |
|---|---|---|
| Device Information | IP address, browser type and version, operating system, device identifiers | Security, fraud prevention, compatibility |
| Usage Data | Pages visited, features used, time spent, clicks, errors encountered | Improving Services, analytics |
| Log Data | Server logs, API request logs, error logs | Debugging, security, performance |
| Location Data | Country and region (derived from IP address) | Localization, legal compliance |
| Cookie Data | Session tokens, preference cookies, analytics cookies | Authentication, preferences, analytics |
We collect information through the following methods:
We use the information we collect for the following purposes:
We will never sell your personal information to third parties for their own marketing or commercial purposes. Your data is not a product we sell.
Where applicable under data protection laws (such as the GDPR), we process your personal information on the following legal bases:
We do not sell your personal information. We may share your information only in the following limited circumstances:
We work with trusted third-party companies that help us operate our platform. These include:
| Provider Type | Purpose | Data Shared |
|---|---|---|
| Cloud Infrastructure | Hosting and data storage | All platform data (encrypted) |
| AI Model Providers | Powering our AI tools | Your AI prompts and inputs |
| Payment Processors | Processing subscription payments | Billing information (not card numbers) |
| Analytics Providers | Understanding platform usage | Anonymized usage data |
| Email Service Providers | Sending transactional and marketing emails | Name and email address |
| Customer Support Tools | Managing support tickets | Name, email, support communications |
All service providers are contractually required to handle your data securely and in accordance with this Privacy Policy and applicable data protection laws.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Bunsell, our users, or the public.
If Bunsell is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We may share your information with third parties when you have given us explicit consent to do so.
Bunsell uses artificial intelligence to power its core features. We want to be transparent about how your data is handled in this context:
Our AI processing is designed to help you build and create — not to profile you or monetize your personal data. We are committed to responsible AI practices.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
When data is no longer needed, we will securely delete or anonymize it in accordance with our data management procedures.
Protecting your data is a top priority at Bunsell. We implement a range of technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:
No system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at support@bunsell.com or call +255 615 866 753.
We use cookies and similar tracking technologies to enhance your experience on our platform. Here is what we use and why:
You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain cookies, or be notified when a cookie is set. Note that disabling essential cookies may affect your ability to use the Services.
For more information about managing cookies, visit allaboutcookies.org.
Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:
Request a copy of the personal information we hold about you and how we use it.
Request that we correct inaccurate or incomplete personal information we hold about you.
Request that we delete your personal information, subject to certain legal exceptions.
Request that we restrict the processing of your data in certain circumstances.
Request a copy of your data in a structured, machine-readable format to transfer to another service.
Object to our processing of your data for marketing purposes or based on legitimate interests.
Request human review of any automated decisions that significantly affect you.
Opt out of marketing emails at any time using the unsubscribe link or by contacting us.
To exercise any of these rights, please contact us at info@bunsell.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
If you are located in the European Economic Area and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Bunsell is not directed at children under the age of 16 years. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at support@bunsell.com.
If we discover that we have inadvertently collected personal information from a child under 16, we will promptly delete that information from our systems. We take children's privacy seriously and are committed to complying with applicable children's privacy laws.
Bunsell operates globally and may transfer your personal information to servers and service providers located in countries other than your own, including countries that may not provide the same level of data protection as your home country.
When we transfer personal data internationally, we implement appropriate safeguards to ensure your data remains protected, including:
By using our Services, you consent to the transfer of your information to countries outside your home country as described in this policy.
Our Services may contain links to third-party websites, services, and applications that are not owned or controlled by Bunsell. This Privacy Policy applies only to our Services and not to any third-party sites or services.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.
Bunsell is the data controller responsible for your personal information. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the following methods:
Our team is available Monday through Friday, 8:00 AM – 6:00 PM EAT (East Africa Time). We are committed to responding to all privacy-related inquiries within 5 business days and to resolving data subject requests within 30 days of receipt.