Legal

Terms of Service

Please read these terms carefully before using Bunsell. By accessing our platform, you agree to be bound by the terms described below.

Last updated: July 1, 2026  ·  Effective: July 1, 2026

Table of Contents

  1. Acceptance of Terms
  2. Description of Services
  3. Account Registration & Security
  4. Acceptable Use Policy
  5. Intellectual Property Rights
  6. AI-Generated Content
  7. Subscription Plans & Payments
  8. Refund Policy
  9. Data & Privacy
  10. Third-Party Services
  11. Disclaimers & Limitation of Liability
  12. Termination
  13. Governing Law & Disputes
  14. Changes to These Terms
  15. Contact Us
Section 01

Acceptance of Terms

Welcome to Bunsell ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of the Bunsell platform, including our website, web application, mobile applications, APIs, and all related services (collectively, the "Services").

By creating an account, clicking "Sign up", or otherwise accessing or using our Services, you agree that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

Important: If you do not agree to these Terms, you must not access or use our Services. Your continued use of the Services following any changes to these Terms constitutes your acceptance of the revised Terms.

If you are accessing or using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and in that case, "you" and "your" will refer to such entity.

Eligibility

You must be at least 16 years of age to use our Services. By using Bunsell, you represent and warrant that you meet this age requirement. If you are under 18 years of age, you must have the permission of a parent or legal guardian to use the Services.

Section 02

Description of Services

Bunsell is an AI-powered creation platform that provides users with a suite of tools designed to help build websites, mobile applications, web applications, databases, documents, dashboards, logos, brand assets, and more — all through the power of artificial intelligence.

Our AI Tools include but are not limited to:

We reserve the right to add, modify, suspend, or discontinue any feature or aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.

Section 03

Account Registration & Security

To access the full features of Bunsell, you must create an account by providing accurate, complete, and current information. You agree to keep your account information updated at all times.

Your Responsibilities

Bunsell cannot and will not be liable for any loss or damage arising from your failure to protect your account credentials. We strongly recommend using a strong, unique password and enabling any additional security features we may offer.

Account Termination by You

You may delete your account at any time by visiting your account settings or by contacting us at support@bunsell.com. Upon deletion, your account data will be processed in accordance with our Privacy Policy.

Section 04

Acceptable Use Policy

You agree to use Bunsell only for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations. The following behaviors are strictly prohibited:

Prohibited Activities

Enforcement: We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this Acceptable Use Policy. This may include suspending or terminating your account, reporting violations to law enforcement, and pursuing legal action.

Section 05

Intellectual Property Rights

Bunsell's Intellectual Property

The Bunsell platform, including its design, code, branding, logos, user interface, and all related materials, are the exclusive property of Bunsell and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.

Your Content

You retain ownership of all content, data, and materials you upload, input, or otherwise provide to the Services ("Your Content"). By using Bunsell, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and transmit Your Content solely to the extent necessary to provide the Services to you.

AI-Generated Outputs

Content generated by our AI tools in response to your prompts ("Generated Content") is provided to you and you may use it subject to the terms outlined in Section 6 below. We do not claim ownership over Generated Content that was created based on your specific inputs.

Feedback

If you provide us with feedback, suggestions, or ideas about the Services ("Feedback"), you grant us an irrevocable, perpetual, royalty-free license to use such Feedback for any purpose without compensation to you.

Section 06

AI-Generated Content

Bunsell uses advanced artificial intelligence models, including those provided by third-party AI providers, to generate content in response to your requests. You acknowledge and agree to the following regarding AI-generated content:

We continuously work to improve the quality, accuracy, and safety of our AI outputs. If you encounter problematic AI-generated content, please report it to us at support@bunsell.com.

Section 07

Subscription Plans & Payments

Free Plan

Bunsell offers a free tier that provides access to a limited set of features and usage allowances. The free plan is subject to usage caps and may have feature restrictions compared to paid plans.

Pro and Paid Plans

We offer paid subscription plans ("Pro Plans") that provide expanded access to our Services. By subscribing to a Pro Plan, you agree to:

Pricing Changes

We reserve the right to change our pricing at any time. We will provide at least 30 days' notice before any price changes take effect for existing subscribers. Your continued use of the Services after the price change constitutes your acceptance of the new pricing.

Taxes

All fees are exclusive of applicable taxes. You are responsible for paying any taxes, duties, or levies applicable to your subscription in your jurisdiction.

Section 08

Refund Policy

We want you to be completely satisfied with Bunsell. Our refund policy is as follows:

To request a refund, please contact us at support@bunsell.com with your account details and reason for the refund request.

Section 09

Data & Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is described in detail in our Privacy Policy, which is incorporated into these Terms by reference.

By using Bunsell, you consent to the collection and use of your information as described in the Privacy Policy. Key points include:

Section 10

Third-Party Services

Bunsell integrates with and relies upon third-party services to deliver its AI capabilities and platform infrastructure. These include but are not limited to AI model providers, cloud hosting services, payment processors, and analytics providers.

By using Bunsell, you acknowledge that:

The Services may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them.

Section 11

Disclaimers & Limitation of Liability

Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BUNSELL DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BUNSELL AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

Section 12

Termination

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use the Services will immediately cease.

Termination by Bunsell

We reserve the right to suspend or terminate your access to the Services, with or without notice, for any reason, including but not limited to:

Effect of Termination

Upon termination, all licenses and rights granted to you under these Terms will immediately terminate. Sections of these Terms that by their nature should survive termination (including intellectual property provisions, disclaimers, and limitations of liability) will continue to apply.

We will make reasonable efforts to notify you before terminating your account, except in cases where immediate termination is necessary to protect the security or integrity of the platform or comply with legal obligations.

Section 13

Governing Law & Disputes

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Republic of Tanzania, without regard to its conflict of law provisions.

Dispute Resolution

We encourage you to contact us first if you have any concerns or disputes about the Services. Most issues can be resolved quickly and efficiently through our support channels.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the courts located in Dar es Salaam, Tanzania for the resolution of any disputes arising out of or relating to these Terms or the Services.

Class Action Waiver

To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Section 14

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. We will notify you of material changes by:

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

We encourage you to review these Terms periodically to stay informed about your rights and obligations.

Section 15

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please don't hesitate to reach out to us. Our team is ready to assist you.

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General Inquiries

info@bunsell.com
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Support

support@bunsell.com
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Phone

+255 615 866 753

Our support team is available Monday through Friday, 8:00 AM – 6:00 PM EAT (East Africa Time). We aim to respond to all inquiries within 24 business hours.